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FAQs

Frequently Asked Questions ?

 
We understand that adventure can raise many questions. Here are answers to some of the most common inquiries about our courses, safety, and what to expect at Everest Academy.

 

Our programs and training courses are open to everyone! We offer programs suitable for different skill levels you are at, e.g. beginners looking to try something new, an experienced adventurer for extreme activities, or a corporate team seeking team-building activities. We believe adventure is for everyone, regardless of age or experience.

Most of our programs/courses are open to participants aged 14 and above. However, we do have special programs for younger adventurers, so feel free to contact us for specific age requirements for each course.

For most of our programs/courses, Everest Academy provides the necessary gear, including climbing equipment, camping supplies, and safety gear. For personal comfort, we recommend bringing appropriate clothing, sturdy shoes, sunscreen, and a reusable water bottle. Specific packing lists are provided upon registration for each course.

Yes! Safety is our top priority. All our programs/courses are led by certified and experienced instructors who are trained in safety protocols and first aid. We conduct thorough safety checks on all equipment, and our instructors will ensure you are confident with safety measures before starting any activity.

No prior experience is needed for most of our beginner programs/courses, such as the Pre-Basic Mountaineering Course or Rock Climbing & Rappelling. For more advanced courses, such as our expeditions or leadership programs, some prior knowledge or fitness level may be required, which will be mentioned in the course description.

While most of our programs/courses are designed to be accessible, a basic level of fitness is recommended, especially for physically demanding activities like trekking, mountaineering, or cycling. For more advanced programs, participants may need to have a higher level of physical fitness, experiences and endurance. We suggest training or preparing ahead of time for these programs/courses, and we're happy to guide you on how to get ready!

Our cancellation and refund policy varies depending on the course and timing of the cancellation. Generally, refunds are available for cancellations made at least two weeks before the course start date. We recommend reviewing our full cancellation policy at the time of registration for specific details.

Safety always comes first. If the weather conditions are rough or adverse for outdoor activities, we may reschedule the course or provide an alternative plan. In the case of postponements, we will notify you as soon as possible and offer options for rescheduling.

Yes, many of our multi-day courses include meals and accommodation. We strive to offer nutritious meals and comfortable accommodations to enhance your experience. Details regarding meals and accommodation are provided in the course descriptions.

Absolutely! We encourage group participation for an even more rewarding experience. Whether you're a family, a group of friends, or a corporate team, you can join our scheduled courses or inquire about private or custom programs designed specifically for your group.

You can easily register for any of our courses through our website. Simply browse our available programs, select the one you're interested in, and follow the registration process. If you have any questions or need help deciding which course is right for you, feel free to contact us!

We accept a variety of payment methods, including bank transfers, credit/debit cards, and mobile banking. Full payment details are provided at checkout when you register for a course.

Yes! We can design custom programs tailored to your specific needs. Whether you're a school group, corporate team, or a group of friends looking for a unique adventure, we can create a course just for you. Reach out to us to discuss your requirements.